Thursday, 21 March 2019
What is the deadline of the request consideration?
Media key category: Public Relations

According to Article 20 of the Law of Ukraine “On Requests of Citizens” the requests are considered and resolved within the period not exceeding one month from the day of receipt of such request, however those requests, which do not require additional examination – immediately but not later than fifteen days from the day of their receipt. If, within one-month period, it is impossible to address the issues raised in the request, then the head of the respective body, enterprise, institution, organization or its deputy establish the required term for its consideration having notified the requester. At the total period of addressing the issues raised in the request should not exceed forty five days.

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